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Moosmann Visit

July 12, 2016 by Richard Craig

One thing I’ve learned over the years as a technician is that the more you know, the more you realise how much you don’t know. There’s nearly always more than one solution to any problem, so I’m always up for learning new tricks and techniques. Here in Australia over the last five years or so, a community of instrument repair technicians has come together through conferences to learn from each other and our counterparts in the US and Europe. I’m honoured to have been asked to present at these conferences on oboe repair, but I have learned from others just as much as I have shared my knowledge and experience with them. Technicians can have a tendency to regard others as competition and keep knowledge to themselves in order to maintain a competitive advantage, but this new communal spirit marks a significant change to that. Everyone’s a winner in this, most importantly our customers.

So in the quest for knowledge, last December I had the pleasure of visiting Bernd Moosmann at his factory in Waiblingen near Stuttgart. It was fascinating to watch the master craftsman at work making his bassoons and I learned a great deal. I have repaired many broken tenons using a technique that I learned at Howarth of London, but Bernd showed me a completely different way of doing the job, which I have used successfully on bassoons and oboes since I returned to Adelaide. He showed me how to replace broken finger tubes in bassoons and he has a number of cutters and other tools designed differently from the tools I have made and used.

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Although the Moosmann factory is a purpose built modern facility, his methods and techniques are as steeped in tradition as his village way of life. His bassoons (and German system clarinets) are still made by hand in the traditional manner handed down through centuries of woodwind making in this part of Germany.

The vibe in the factory is one of pride and quiet respect. People are more polite and formal than we’re used to in Australia and workers address Bernd as Herr Moosmann.

Waiblingen is one of a number of satellite villages on the outskirts of Stuttgart, and walking through the local Christmas market was really like stepping back in time to a tradition lifestyle. There was a real feeling of community and connection which was also manifest on a riotous night in a skittle alley with Bernd’s extended family. Inordinate quantities of locally brewed beer were consumed while the rules of the skittles games got more and more bizarre and complex. There was one round where the object was to knock down as few skittles as possible, but if you miss altogether you incur the maximum penalty. Or something. It was getting quite late by that stage!

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We rounded off the visit with a tour around the Mercedes Benz Museum in Stuttgart, which was really fascinating and well worth a visit if you’re ever in the area. So thanks, Herr Moosmann, for your wonderful hospitality and I look forward to our next meeting.

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Testimonials

“I’ve always found Richard’s work to be meticulous, thorough and fairly priced. You are aware from your first dealings with him that your instrument is in the hands of a phenomenally experienced repairer who will listen to your requirements and then act on them. His advice to me in the past has been invaluable.”
Maxwell SpiersCor AnglaisRoyal Ballet Sinfonia
Richard’s woodwind repair work continues to be outstanding. Once again he has resurrected my old and tired Cor Anglais to a point where it feels almost new again. Precision re-corking, adjustments, thorough cleaning etc etc, it’s real quality work. Thank you.
Peter Duggan
“Thank you both so much for getting this instrument for me! It arrived this morning and it is unbelievably good. Gorgeous, and it likes my reed, and it doesn’t wobble on 2nd octave F-sharp on my reed! The sound is much less muted than my old oboe. The upper register actually projects and it seems to take the air very easily in the high registers! You have made my year. Thanks again, I’ll be suggesting you guys and the Howarth instruments to anyone who asks. This is my first Howarth oboe …
Shannon Laycock
“Oboe arrived today. It is indeed a first class instrument in every respect! Thank you.”
Peter Hurd
“Full overhaul of old Puchner Bassoon, including a rotten boot joint and complete pad replacement. Excellent work, on time and with solid communication – very happy, thanks Richard!”
Matthew Angus
“Thank you again for a most easy purchase of a couple of dynamite instruments… What wonderful instruments. And what wonderful maintenance they have received. They play wonderfully and they play like new. The English horn is better than either of my present horns, and this even with the low Bb extension. Thank you for making this such an easy purchase.”
Robert Howe
“I fully recommend Richard Craig’s work. He is highly skilled and thorough and his meticulous attention to detail gives very satisfying results. He is well equipped for the most complicated and daunting jobs and has an excellent knowledge of woodwind manufacture.”
John Cranex-Principal BassoonSydney Symphony
“…having a repairer who is reliable, conscientious, and above all, understanding, is an absolute requirement and I can recommend Richard’s work without hesitation. Richard has always insisted on my fully testing the instrument on collection to ensure any problems that may still exist are then resolved to my complete satisfaction, and this is a very reassuring aspect of his service.”
Edward KayPrincipal OboeBournemouth Symphony Orchestra
“I was very, very pleased by both the instruments…the service and regulation of these oboes is outstanding. Your craftsmanship is as fine as any oboe expert in the United States, I only wish the freight to Oz was less costly or I would send you my horns regularly for service.”
Robert Howe
“Richard has always provided a fast, efficient, reliable and thoroughly competent repair service for all my clarinets.”
Peter DaviesSub-Principal ClarinetBBC Symphony Orchestra

Peter Duggan

Richard’s woodwind repair work continues to be outstanding. Once again he has resurrected my old and tired Cor Anglais to a point where it feels almost new again. Precision re-corking, adjustments, thorough cleaning etc etc, it’s real quality work. Thank you. Peter Duggan

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Matthew Angus

“Full overhaul of old Puchner Bassoon, including a rotten boot joint and complete pad replacement. Excellent work, on time and with solid communication – very happy, thanks Richard!” Matthew Angus

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Michael Julian Lew

“Thank you for your work on my bassoon. It certainly plays much more easily now than it has for as long as I can remember. … I can now sound the highest c, d and e flat without any trouble at all!” Michael Julian Lew

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Robert Howe

“Thank you again for a most easy purchase of a couple of dynamite instruments… What wonderful instruments. And what wonderful maintenance they have received. They play wonderfully and they play like new. The English horn is better than either of my present horns, and this even with the low Bb extension. Thank you for making this […]

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Peter Hurd

“Oboe arrived today. It is indeed a first class instrument in every respect! Thank you.” Peter Hurd

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Tracy Day

“The oboe arrived safely today, and it is absolutely wonderful. I so appreciate everything that you both did to make the purchase such a pleasant experience. Your many answers to my many questions… were of enormous help in my decision making process. Now that I have seen and played the oboe, I can attest that […]

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Robert Howe

“I was very, very pleased by both the instruments…the service and regulation of these oboes is outstanding. Your craftsmanship is as fine as any oboe expert in the United States, I only wish the freight to Oz was less costly or I would send you my horns regularly for service.” Robert Howe

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Shannon Laycock

“Thank you both so much for getting this instrument for me! It arrived this morning and it is unbelievably good. Gorgeous, and it likes my reed, and it doesn’t wobble on 2nd octave F-sharp on my reed! The sound is much less muted than my old oboe. The upper register actually projects and it seems […]

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Peter Davies

“Richard has always provided a fast, efficient, reliable and thoroughly competent repair service for all my clarinets.” Peter DaviesSub-Principal ClarinetBBC Symphony Orchestra

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Maxwell Spiers

“I’ve always found Richard’s work to be meticulous, thorough and fairly priced. You are aware from your first dealings with him that your instrument is in the hands of a phenomenally experienced repairer who will listen to your requirements and then act on them. His advice to me in the past has been invaluable.” Maxwell […]

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David Rowden

“Richard’s experience and knowledge is evident in his extremely high quality work that he has done over the past year on my instruments. As a professional musician, having someone as outstanding as Richard to look after your instrument repairs is invaluable.” David RowdenClarinet and Artistic DirectorSydney Omega Ensemble

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David Cowley

“Richard is a brilliant technician who fully understands the importance of setting up an instrument to the highest professional standards.” David CowleyPrincipal OboeBBC National Orchestra of Wales

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Edward Kay

“…having a repairer who is reliable, conscientious, and above all, understanding, is an absolute requirement and I can recommend Richard’s work without hesitation. Richard has always insisted on my fully testing the instrument on collection to ensure any problems that may still exist are then resolved to my complete satisfaction, and this is a very […]

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Roger Brooke

“From personal experience, I can say that Richard’s work on bassoons is of a very high standard indeed. He is, in addition, a mine (goldmine..?) of friendly and useful advice on all aspects of woodwind instrument construction and maintenance.“ Roger BrookeAssociate Principal BassoonSydney Symphony

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Shefali Pryor

“I could not be happier with the work Richard has done on my oboe. He was enormously helpful and took the time to work with me to find the best solutions possible. His work is of a high quality that I know I can rely on to last” Shefali PryorAssociate Principal OboeSydney Symphony

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John Cran

“I fully recommend Richard Craig’s work. He is highly skilled and thorough and his meticulous attention to detail gives very satisfying results. He is well equipped for the most complicated and daunting jobs and has an excellent knowledge of woodwind manufacture.” John Cranex-Principal BassoonSydney Symphony

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Richard Hosford

“Richard’s overhaul on my clarinets was so thorough and expert that they really did respond very much better afterwards. His willingness to change any small detail when I picked them up to play and to advise me on their upkeep was most welcome. I can thoroughly recommend his services to any woodwind player who wants […]

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